Returns & Refunds Policy
At VEVOR, we are committed to your satisfaction and offer a 30-day return policy if you are not completely happy with your purchase. Our goal is to provide a hassle-free experience for returns related to quality issues or incorrect items received.
Return Process
- 1.Initiate Your Request
Contact our customer service team within 30 days of delivery to provide your order number and the reason for the return.
- 2.Receive Authorization
Once your request is approved, we will provide you with a Return Merchandise Authorization (RMA) and the appropriate return shipping address.
- 3.Pack and Ship
Securely pack the item in its original packaging including all accessories and manuals, then ship it back to our warehouse using the provided instructions.
- 4.Inspection and Refund
After our warehouse team inspects the returned item, we will process your refund or exchange within 3-5 business days.